FAQs

For Online Orders, we do offer returns for a refund in the original payment method within 14 days of purchase. To start this process, send an email including your receipt and the item you'd like to return to worldofmagicsb@gmail.com (within the 14 day time period) for further steps. We can not refund the original shipping or return shipping charges. A receipt is required for all returns and returns must be unworn, with all accessories and in original packaging and/or tags. All Items will be subject to inspection/processing before a refund will be issued and we reserve the right to refuse returns for items that appear to have been worn, misused or damaged. Please allow up to 4 weeks for this process to be completed during the month of October. Due to the seasonality of our products, during the Halloween season WE DO NOT ACCEPT ANY RETURNS OR EXCHANGES AFTER OCTOBER 10th; regardless of purchase date. This extends through November 25th. Please refer to the size chart when available/applicable before making a purchase. The Following Items are Final Sale, No Returns or Exchanges: -Wigs, Headbands and Headwear -Hosiery (Pantyhose, Tights and Nylons) -Gloves -Make-up -Vampire Fangs -Jewelry -Masks -Any sale or discounted items Due to the processing period and the quick turnaround of certain items in store, we can not offer any exchanges online. In the event that you want an item in a different size, the best route would be to purchase the item you'd like and start the return process on the item that didn't work out. Should you experience a defect or mistake (on our part) with your order, contact us directly within 14 days from date of purchase at worldofmagicsb@gmail.com so we can work together on a solution. It should be noted that the return policy for items bought online versus the return policy for items bought in store differ. In Store all Sales are Final, no Returns or Exchanges.